T-Day! IRS Experiences Technical Difficulties on April 17!

It's tax day — and the IRS is experiencing technical difficulties.

The service that taxpayers use to file online is partly down, according to Acting IRS Commissioner David Kautter.

"On my way over here this morning, I was told that a number of IRS systems are unavailable at the moment," Kautter said at a Congressional hearing Tuesday morning. "We are working to resolve this issue and taxpayers should continue to file their returns as they normally would."

In a statement, the IRS confirmed that the problem is ongoing.

Tuesday is the last day for taxpayers to file their tax returns. It's also the final day to pay any additional money they owe to Uncle Sam for 2017.


Here are some excerpts from other national newswires.


WASHINGTON—Some IRS computer systems are “experiencing technical difficulties” on the deadline to pay individual income taxes for 2017, the U.S. tax agency said Tuesday.

In a statement that didn’t specify the extent or cause of the outage, the Internal Revenue Service said taxpayers should continue filing returns as usual.

The IRS has been in a yearslong process of trying to update its outdated computer systems.

The IRS sent an email at 8:46 a.m. ET Tuesday notifying accountants and other tax professionals that parts of the Modernized eFile system, which receives tax returns electronically, were “unavailable.”

Most Americans have already filed their 2017 income taxes, but millions do so in the final days of the filing season. Last year, betweenApril 14 and April 21, the IRS received more than 17 million returns.


USA Today

Those waiting until the last minute to pay their taxes have a new problem on their hands: The IRS website is having technical difficulties. 

The department's Direct Pay system, which lets people pay an estimate of taxes directly from their bank account free of charge, was down earlyTuesday afternoon, hours before the midnight deadline for people to file their 2017 taxes. 

Those looking to pay through this method have been greeted with an error message saying, "This service is temporarily unavailable. We are working to resolve the issue. Please come back later and try again, or you can visit the Make a Payment page for alternative payment methods. We apologize for any inconvenience." 

The IRS page also notes that "your tax payment is due although IRS Direct Pay may not be available," so those looking to file should prepare to pay through the department's other methods, which may include debit or credit cards and associated fees. 

In a statement provided to USA TODAY, the IRS acknowledged that its systems were having issues. "Currently, certain IRS systems are experiencing technical difficulties. Taxpayers should continue filing their tax returns as they normally would." 

It is currently unclear what caused the issue or how long it will be until the system is back up and running. 

Mary Wong